Terms and Conditions
Last updated: 23 September 2026
Who operates the site and acceptance of the terms
glamrocko operates this website and provides specialised training courses in live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation and professional management of television and streaming productions. By accessing or using the site, enrolling in a course or submitting any information you agree to these terms and conditions. If you do not agree you must not use the site or enrol in any course.
Eligibility and permitted use
The courses and site are intended for individuals aged 18 or over who are resident in the United Kingdom or otherwise lawfully able to contract. You may use the site only for lawful purposes related to exploring or purchasing our training services. Commercial use of course materials beyond personal study requires prior written consent from glamrocko.
Prohibited conduct
You must not attempt to gain unauthorised access to any part of the site, interfere with its operation, upload malicious code, copy or redistribute course content without permission, or use the site to harass others or promote illegal activities. Breach of this clause may result in immediate suspension and legal action.
Accounts, submissions and user content
When you create an account or submit enrolment details you must provide accurate information and keep it updated. You are responsible for maintaining the confidentiality of your login details. Any content you submit, including assignments or feedback, grants glamrocko a non-exclusive licence to use it for delivering and improving our services. We may remove content that violates these terms.
Ownership of site content, trademarks and permitted limited use
All text, images, videos, course materials and other content on the site are owned by glamrocko or its licensors. You may download materials solely for your personal study. You must not reproduce, modify or commercially exploit any content without express written permission. Trade marks and logos remain the property of their owners.
Third-party services and links
The site may reference third-party platforms used for video delivery, payment processing or live streaming demonstrations. We do not control or endorse these services and accept no liability for their content, availability or practices. You use them at your own risk and should review their separate terms.
Availability, changes, suspension and termination
We aim to keep the site available but do not guarantee uninterrupted access. We may alter course schedules, suspend accounts or terminate access for breach of these terms. You may cancel enrolment in accordance with our separate cancellation policy. Changes to the site or terms will be notified where reasonably practicable.
Disclaimers subject to mandatory consumer law
While we strive for high-quality training we cannot guarantee specific employment outcomes or certification results. Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud or any other liability that cannot be excluded under UK law including the Consumer Rights Act 2015.
Limitation of liability
Subject to the preceding paragraph our total liability to you for any claim arising from the site or a course shall not exceed the fees you paid for the relevant course. We are not liable for indirect or consequential losses including loss of profits or data.
Indemnity
You agree to indemnify glamrocko against any claims, losses or expenses arising from your breach of these terms or misuse of the site or course materials.
Governing law, courts and consumer dispute rights
These terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer you may also have rights to bring proceedings in your country of residence or use alternative dispute resolution services. Contact details for complaints are available via the contact form on our Contacts page.
Severability, waiver, changes, contact route and last-updated date
If any provision is found invalid the remainder continues in force. Failure to enforce any term does not constitute a waiver. We may update these terms; continued use after changes constitutes acceptance. The current version always appears on this page. For questions contact us using the form on the Contacts page or by writing to The Warehouse, 3 Js Nursery, Smarts Heath Road, Woking, England, GU22 0RG, telephoning 020 8035 8010 or emailing [email protected].